Interview with Professional Organizer Pam Bowers
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Pam offers business organization, home organization, virtual organizing, move management, interior decorating, and holiday decorating services. She also speaks on organization topics.
Welcome, Pam! How did you come up with your business name?
We started out with a name which we did not know was already copyrighted. (Be careful of free advice when you’re starting out!) I knew I didn’t want the word “clutter” in my name as it’s in many company names, and chaos just fit better. A client and I were discussing my options and he said, “what about Chaos Professionals?” I said, “ooh shorten it to Pros and I think you got it!” Chaos Pros, LLC it is!
What is your specialty?
My personal specialty has always been offices, home or corporate, but since I started organizing, I’ve developed a second specialty in garage organization.
How do you approach a new organizing project?
We typically follow the old standard way of sorting by category, purging, getting everything into a home/location, and labeling. Our clients are able to participate to the level with which they are comfortable, whether it’s joining us hands on or letting us in the front door as they are leaving for the day.
What professional associations or other organizations do you belong to?
NAPO, NAPO-DFW, and NSA-NTX (National Speakers Association of North Texas).
What’s the most surprising thing you’ve discovered about running an organizing business?
I was not prepared for the physical demands of organization! How many of us have a chiropractor and massage therapist in our list of regular appointments now? Snap crackle pop means a whole different thing for me now than when I was a child! Now it’s knees, back, and hips! Goodness!
What is the biggest challenge you currently face in your business?
Keeping up the momentum of business. Honestly, that is something I have always faced. I’m about to hit my 17th anniversary and I’ve concluded it’s just part of this field. Our amount of business depends on how many prospects say yes. Sometimes we are slammed. Other times we’re twiddling our thumbs. With employees, there’s an added pressure on me as the business owner to keep the workflow running smoothly.
What’s your favorite organizing product? Why?
Oh man… I have so many answers to this question. At my first NAPO conference in Reno, I learned about FreedomFiler at the vendor expo, and I have been setting it up for clients ever since. That one is a big one for solving the challenge of organizing paper. For general organization, you can’t go wrong with handled baskets from The Container Store.
What do you like to do when you’re not working?
I sing all the time, whether I’m working or not. Music is a huge part of my life. I love going on motorcycle rides with my husband (I definitely am a passenger not the driver). We have 4 dogs that keep us busy now that we’re empty nesters. I’m working on trying to get back to painting and drawing.
What else should we know about you?
I’m working on two projects. One is my first book. Second is developing an exit plan. I want to be able to ride off into the sunset knowing that my clients will continue to be taken care of by someone who believes in Chaos Pros’ values.
Would you like to be interviewed for Your Organizing Business?
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