Interview with Professional Organizer Olivia Parks
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Olivia Parks is a successful organizer who has been featured here in 6 Must-Read Blogs for Professional Organizers and as the author of How to Generate More Home Organization Leads Online. I’m pleased to welcome her back today in my latest interview.
Hi Olivia! To get started, please tell us a bit about your business, Professional Organizer New Orleans.
My team and I provide decluttering and organizing services for any area – whether it be closets, pantries, toy rooms, garages, storage units, sheds, businesses…you name it! We also offer packing and unpacking services.
We are a full-service and very hands-on home-organizing company. We take all of our client’s donations and trash and also provide packing supplies when needed. We try to make everything as easy and seamless as possible for our clients.
We service a wide range of clients. Clients with ADHD, depression, anxiety, those who have just lost a loved one, busy moms, busy professionals, or just normal people who don’t have the time or energy to declutter and organize their homes.
What areas do you serve?
New Orleans, LA, and the surrounding areas. We are also starting a Dallas location.
What is your specialty?
I would definitely say our specialty is decluttering. 🙂 It is my favorite thing to do with my clients.
How did you come up with your business name?
We kept it simple and location-specific. We also wanted to make it very clear what we do so that when potential clients search for home organizing services, they can easily find our company.
How did your training and experience prepare you to become an organizer?
I have always been a fairly organized person. I was also raised in a fairly organized household. So, to be honest, organizing has always come naturally to me.
My love for working with families and being in their homes started when I began babysitting at 12 years old. Once the children were down to sleep, instead of watching tv, I would find myself cleaning up and organizing the children’s toys, cleaning up the kitchen, and organizing their pantries. I just loved it.
I babysit all throughout college, which then led me to become a household assistant to several families. I would help them with laundry, light organizing, and cleaning, grocery shopping, etc. I even helped manage a few of my family’s Airbnb properties.
I knew I was destined for something greater and truly wanted to control my financial destiny. This then led me to start my professional organizing business.
How are you marketing your business?
We use Google Ads, Facebook, Instagram, and Find My Organizer. The majority of our leads come from our website through Google. We also get several clients through posting in local Facebook groups. Thumbtack is our best friend as well 🙂 Love it!
Do you offer any products or services for other organizers?
How do you approach a new organizing project?
The majority of my projects are sold on the phone. Once I see my client’s project from photos, I can easily and instantly know what to do and create a game plan. Of course, I also ask each client specific questions about their project, making sure I get all questions answered before my team and I start.
If I am not able to get a good idea of the project through photos, I will do an in-person consultation.
What’s the most surprising thing you’ve discovered about running an organizing business?
I am addicted to it! There is such a huge need for it. I truly believe it is such a valuable service that will always be needed.
What is the biggest challenge you currently face in your business?
Hiring. Finding Great help. Getting new contractors that we can trust and truly want to be with us for the long haul.
What’s your favorite organizing product? Why?
A lazy susan! It’s fun, pretty, and makes sense!
What do you like to do when you’re not working?
LOL. I am always working, whether I am on a job or not. Owning your business is a full-time job.
But I enjoy playing with my puppy and going to pilates.
What else should we know about you?
I am 26 years old and in my first business of owning my home organizing business, my partner and I hit 6 figures!